Microsoft is formally launching a substitution program for Surface Pro 4 gadgets influenced by screen glimmering. Any Surface Pro 4 units encountering the issue will be concealed for to three years from the season of unique buy. “We have heard your input and after watchful examination. It has confirmed that a little level of Surface Pro 4 gadgets is displaying a screen glint. That can’t be tended to with a firmware or driver refresh,” the organization said on its help page with subtle elements on the program.
The annoying flickering has been all around recorded on Microsoft’s help discussions, with a few clients making extraordinary strides like putting their Surface Pro 4 out of a cooler to incidentally settle the issue. Back in February, Microsoft said it was nearly checking the circumstance, and the organization arrived at the conclusion that there’s no helpful fix.
Surface Pro 4 tablets
A few clients have officially paid for a screen substitution to stop the glinting since the issue regularly emerges. When a machine is out of guarantee. Microsoft says they’ll be “offer a discount.” The organization takes note of that this three-year scope doesn’t reach out to different issues. Your Surface Pro may be understanding outside the guarantee time frame; it just applies to the screen issue. Substitution gadgets are renovating — not fresh out of the box new — Surface Pro 4s.
From the Microsoft site:
“We have heard your feedback and after careful examination, have determined. That a small percentage of Surface Pro 4 devices are exhibiting a screen flicker. That cannot be address with a firmware or driver update. To support customers affected by this issue. We will replace eligible Surface Pro 4 devices for up to three years from the date of purchase, free of charge.”
The purported “Flickergate” has been yet another thump against the Surface line. Which has focused on by Consumer Reports for demonstrating poor dependability throughout the years. A lot of Microsoft’s gadgets work superbly, yet for those that don’t. The organization is currently attempting to make the best decision.